Website and Community Terms of Use

Information about us

The website accessible at https://glasshouse.games (the “Glass House Games Website”) and any materials published on or generated by it (the “Website Content”) have been developed and are made available by Glass House Network Ltd. (“we”, “our” or “us”).

The Glass House Games community accessible at http://glasshouse.games (the “Glass House Games Community”) and any materials published on or generated by it (the “Community Content”) have been developed and are made available by Glass House Network Ltd. (“we”, “our” or “us”).

We are a limited company registered in England and Wales under company number 11938633 and have our registered office and main trading address at 15 Princelet Street, London, E1 6QH, United Kingdom.

These User Terms and Conditions (together with the documents referred to in them) set out the terms on which you may use the Glass House Games Website/Website Content and the Glass House Games Community/Community Content. Please read these User Terms and Conditions carefully before you start using the Glass House Games Website and/or the Glass House Games Community. By using the Glass House Games Website and the Glass House Games Community, you indicate that you accept these User Terms and Conditions and you agree to abide by them at all times.

Your use of the Glass House Games Website and the Glass House Games Community is also subject to our Privacy Policy, which sets out the terms on which we may process any personal data we collect from you or that you provide to us. By using the Glass House Games Website and Glass House Games Community, you consent to such processing and you warrant that all data provided by you is accurate.

Please note that we may revise these Website and Community Terms at any time in accordance with section 12 below. These User Terms and Conditions were last updated in November 2019.

1. Information about the Glass House Games Website and Glass House Games Community

The Glass House Games Website is an interactive, web-based service, developed by us and hosted with ZEIT and Digital Ocean. ZEIT’s terms of service can be found here: https://zeit.co/terms. Digital Ocean’s terms of service can be found here: https://www.digitalocean.com/legal/terms-of-service-agreement/. The Glass House Games Website contains editorial and criticism for video game enthusiasts.

2. Accessing the Glass House Games Website, the Glass House Games Community and the Services

Some content on the Glass House Games Website is available to anybody browsing the site (whether or not they are a registered user). Access to certain other content on the Glass House Games Website and the Services is restricted to:

Registered Users who have registered on the Glass House Games Website with a valid email address;
Website Club Members who have set up a subscription agreement with Glass House Network Ltd. to use the Services and has paid the applicable Membership subscription fees. Our subscription partner is Stripe. You can find Stripe’s terms of service here: https://stripe.com/gb/legal
Provided that the website user has a valid subscription to our service, they are entitled to access the members-only content on the Glass House Games Website during their Membership Period, which is calculated as the duration of the period for which the subscription was set up remains in force.

Notwithstanding your payment of all relevant Membership Fees, your right to access the members-only content on the Glass House Games Website shall immediately come to an end, without liability to us, if:

in our opinion (acting reasonably), you have failed to comply with any of the provisions of these User Terms and Conditions or any other contract in force between us or the organisation;
we believe (acting reasonably) that your use of the Glass House Games Website or the Services (or any part of them) represents a direct or indirect threat to the functioning or integrity of our hosting infrastructure or the experience of other users;
it is reasonably necessary to prevent unauthorized access to any other Glass House Games Website user’s data;
it is necessary to comply with legal requirements;
You must keep confidential any email address, password or other information provided to or chosen by you in order to access the members-only content on the Glass House Games Website. You will not share that information with any third party nor allow any third party to access the members-only content on the Glass House Games Website using that information.

Access to the Glass House Games community is open only to those who have registered.

3. Suspension or termination of the Services

Access to the Services (and to any Website Content / Glass House Games Community content, including the members-only content, on the Glass House Games Website and on the Glass House Games Community) may be suspended or terminated by us without notice and without liability, if we decide in our sole discretion to suspend or terminate the Services.

4. User data

We will process information submitted by you to the Glass House Games Website and to the Glass House Games Community (“User Data”) and information forming part of your User Profile (“User Profile”) in accordance with our Privacy Policy. By using the Glass House Games Website, the Glass House Games Community and the Services, you consent to such processing, and you agree that we may use your User Data and User Profile as set out in our Privacy Policy.

You undertake to ensure that your User Data is not defamatory, offensive or otherwise unlawful or inappropriate and does not infringe any third party’s intellectual property rights or other rights, and you agree to indemnify us for any breach of that undertaking. We have the right to remove any User Data which is (in our sole discretion) deemed inappropriate.

5. Intellectual property rights

We are the owner or the licensee of all intellectual property rights on the Glass House Games Website and the Website Content and the Glass House Games Community and Community Content. Those materials (which may include, but are not limited to, documents, files, text, videos and graphics) are protected by copyright laws, trademark laws and treaties around the world. All such rights are reserved. You may not make use of the Glass House Games logo without our prior written permission.

You may download and print off content generated by the Glass House Games Website/Glass House Games community, and any page of the Glass House Games Website/Glass House Games Community, solely for the purposes of personal use (but not for commercial re-use), unless otherwise stated. Our status (and that of any identified contributors) as the authors of the Website / Community Content must always be acknowledged. If you print off, copy or download any part of the Website / Community Content in breach of these User Terms and Conditions, your right to use the Glass House Games Website / Community may cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

To the extent that any intellectual property rights subsist in your User Data and/or User Profile, you confirm that we have the right to make such use of your User Data and/or User Profile as is stated in these User Terms and Conditions and in our Privacy Policy, as updated from time to time.

6. Prohibited use of the Glass House Games Website/Community and the Services

You must not (except as may be allowed by any applicable law which is incapable of exclusion, or expressly permitted under this Agreement):

attempt to copy, modify, translate, duplicate, create derivative works from, frame, mirror, republish, download, display, transmit, or distribute all or any portion of the Glass House Games Website, the Website Content. The Glass House Games Community or the Services in any form or media or by any means;
attempt to reverse compile, disassemble, reverse engineer or otherwise reduce to human-perceivable form all or any part of the Glass House Games Website, the Website Content, the Glass House Games Community or the Services;
license, sell, rent, lease, transfer, assign, distribute, display, disclose, or otherwise commercially exploit, or otherwise make the Glass House Games Website, the Website Content, the Glass House Games Community or the Services available to any third party;
attempt to gain (or assist third parties in gaining) unauthorised access to the Glass House Games Website, the Website Content, the Glass House Games Community, the Services, the servers on which the Glass House Games Website, the Website Content, the Glass House Games Community or Services are hosted or any server, computer or database connected to the Glass House Games Website, the Website Content, the Glass House Games Communities or the Services; or
introduce to the Glass House Games Website, the Glass House Games Communities or the Services, any viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful, nor target the Glass House Games Website, the Glass House Games Community or the Services with a denial-of-service attack or a distributed denial-of-service attack or similar technique.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of the Glass House Games Website or Glass House Games Community (or any website linked to then), the Website Content or the Services.

7. Links from the Glass House Games Website / Community

Where the Glass House Games Website, the Website Content or the Services contain links to other sites and resources, these links are provided for your information only. We have no control over the contents of sites or resources provided by third parties, and accept no responsibility for them or for any loss or damage that may arise from your use of them.

8. Technical support and availability

You must email Glass House Network Ltd. for any technical support or queries relating to the Glass House Games Website / Community.

Users and Members: You acknowledge and agree that we are reliant on third parties to make the Glass House Games Website / Community available to you, and we shall not be liable if for any reason the Glass House Games Website / Community (including any User Data) is unavailable at any time or for any period in the case of system failure, necessary maintenance or repair or for reasons beyond our reasonable control including, without limitation, failure of infrastructure, government intervention, wars, civil commotion, hijacking, fire, flood, accident, storm, strikes, lockouts, terrorist attacks, or industrial action affecting us or our suppliers.

In the event that ZEIT or Digital Ocean’s platforms cease to be used to host the Glass House Games Website for any reason, we shall use reasonable endeavours to ensure the continuity of the service and to mitigate the effects of any disruption. You acknowledge and agree, however, that we shall not be liable for any suspension of or delay to the service incurred in those circumstances.

We reserve the right to update or change the Glass House Games Website / Community at any time.

9. Self promotion and the selling of services

Self promotion for profit and the selling of services is not permitted on the Glass House Games Community. Glass House Network Ltd reserves the right to remove any user from the Glass House Games community who behaves in a manner deemed to contravene this condition of use.

10. Our liability

Save that nothing in this section shall restrict your statutory rights, neither we nor ZEIT / Digital Ocean give any warranty as to the accuracy, suitability, reliability, completeness, performance, or satisfactory quality of the Glass House Games Website / Community, the Website / Community Content or the Services. Any decisions or action taken by you on the basis of your use of the Glass House Games Website / Community, the Website / Community Content or the Services is at your sole discretion and risk and you should obtain individual professional advice where necessary.

To the extent permitted by law and save that nothing in this section shall restrict your statutory rights, we hereby expressly exclude:
all conditions, warranties and other terms which might otherwise be implied by common law or the law of equity; and
any liability for any indirect or consequential loss or damage incurred by any user in connection with the Glass House Games Website / Community or in connection with the use, inability to use, or results of the use of the Glass House Games Website / Community, any websites linked to it or any materials posted on the Glass House Games Website / Community or linked websites.

11. Jurisdiction and applicable law

The English courts will have exclusive jurisdiction over any claim arising from, or related to these User Terms and Conditions or your use of the Glass House Games Website / Community, although we retain the right to bring proceedings against you for breach of these User Terms and Conditions in your country of residence or any other relevant country.

These User Terms and Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

12. Contact us

If you have any questions regarding these User Terms and Conditions please contact:

Glass House Network Ltd.
15 Princelet Street
London
E1 6QH
United Kingdom

Email: community@glasshouse.games

12. Variations

We may revise these User Terms and Conditions at any time by amending this page. When we make changes we will revise the ‘last updated’ date at the top of this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you.